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The first thing to understand about testing is that unless a product is damaged, it is not necessary.
We test each product before it ever leaves the factory, so defective products should be exceptionally rare.
However, many people like to run the tests to prove that the products work as intended and we fully support that. We want you to be thrilled with our products.
If your product is ever damaged, it’s also handy to be able to assess the damage.
To conduct any sort of testing, you’ll need a multimeter. There are many different multimeters on the market and the dials are not always labeled the same.
If you want to follow these instructions precisely, you can order the exact same device we use
here on Amazon. It’s relatively inexpensive and useful for any type of electrical testing.
Why run a full test?
To reassure yourself that the device is doing what it is intended to do. There’s really no substitute for putting your own body in the loop and watching the readings. There’s no live current involved so this is a safe test to conduct at home.
Important note: In order to conduct this test you need an extra piece of equipment, it requires a grounding outlet adaptor that allows for 2 items to be plugged into your one grounding connection in order to make the testing loop.
How to test:
Why test the cord?
There are 2 main reasons:
How to test:
Why test the sheet?
The main reason for testing the sheet is to assess damage to the sheet. If a sheet gets ripped, clawed by a pet, etc. it is useful to be able to test whether a part of the sheet is working.
How to test:
Why test the button connector?
This is a rare case, but if the sheet tests fine and the cord tests fine, but the human test isn’t working, you may want to check the button connector.
How to test:
Why test from the plug to the sheet?
This test helps you determine whether a conductivity problem is an issue with the product or not (ex. - an improperly grounded outlet).
How to test:
Why test from the plug to the sheet?
This test helps you determine whether a conductivity problem is an issue with the product or not (ex. - an improperly grounded outlet).
How to test:
Q: Ohms measure resistance, why aren’t we measuring conductance ?
A: Resistance is the inverse of conductance, they are two sides of the same coin. If we can measure resistance, the conductance is necessarily there also.
Q: Why do the dial settings and readings keep changing?
A: The longer the distance, the higher the resistance reading. That’s why the readings involving the cord are so high and the ones only 1 centimeter apart are so low. The dial settings just show you the relevant portion of the scale. If you set it to 200k and take a 4 ohm reading it will still work, but appears as a tiny number way after the decimal.