GroundLuxe Warranties

Dual Customer Satisfaction Warranties

#1 - 30 Day "For Any Reason" Warranty

Our first warranty is essentially a 30-day trial. Give our products a try, and if you don't like them for any reason just send them back. Many of our competitors charge re-stocking fees and we do NOT.

There is one thing to know about this:

We will ask you why you want to return the item.

This isn't to hassle you and "I changed my mind" is a valid reason.

But we are on a mission to make the best products in our category and we won't know how to improve them if you don't tell us.

Also, we want to reduce returns because doing a return roughly doubles the carbon footprint of a product and we want to be green.


#2 - 2 Year Manufacturer's Warranty

Our second warranty is a two year extended warranty that protects you from any manufacturer's defects that your product may experience. 

There are two important notes on this:

1) You must register to receive the warranty within 90 days of purchase. Luckily, it only takes a few seconds and you can do it online right here.

2) To submit a claim against either warranty, just email our support team