GroundLuxe Warranties

Dual Customer Satisfaction Warranties

#1 - 30 Day "For Any Reason" Warranty

Our first warranty is essentially a 30-day trial. Give our products a try, and if you don't like them for any reason just send them back. Many of our competitors charge re-stocking fees and we do NOT.

There is one thing to know about this:

We will ask you why you want to return the item.

This isn't to hassle you and "I changed my mind" is a valid reason.

But we are on a mission to make the best products in our category and we won't know how to improve them if you don't tell us.

Also, we want to reduce returns because doing a return roughly doubles the carbon footprint of a product and we want to be green.

 

#2 - 2 Year Manufacturer's Warranty

Our second warranty is a two year extended warranty that protects you from any manufacturer's defects that your product may experience. 

There are two important notes on this:

1) You must register to receive the warranty within 90 days of purchase. Luckily, it only takes a few seconds and you can do it online right here.

2) To submit a claim against either warranty, just email our support team

 

Here's What We Are Guaranteeing

We want to be 100% explicit and transparent about what we are promising with our products. Our products will:

  • Be conductive and ground you, provided they are correctly connected to the earth or a properly wired electrical system.
  • Contain all the parts as described.
  • All of our components will be free from manufacturer defects. 
  • Our support team will provide you excellent service.

If any of these are not true, contact us and we will make it right.

 

Here's What We Are NOT Guaranteeing

  • ANY specific health outcomes. Our products are NOT medical devices and are not designed to diagnose, prevent, treat or cure any disease. 

The effects of grounding have been studied and reported in numerous journals as detailed elsewhere on our site and around the web. However, we do NOT make any claim that you will experience any specific effects.